Customs & Excise

Stay within the law and save money

No import or export can be effected without the adherence to Customs requirements and regulations, both in country of origin and destination. Significant risk, costs and logistics efficiency are associated with correct and accurate declaration to Customs.
To their detriment, many importers, exporters and logistics service providers pay far too little regard to this very important element of their supply chain.

Santova - a leading Customs accredited agency

Santova Logistics has a proud and enviable record and reputation with South African Revenue Services and today stands as one of the leading accredited Customs clearing agents in this country. We recognise that correct declaration and complete adherence to the Act is vital and through our highly qualified team and advanced systems, we offer our clients the very best in Customs services.
The accurate and timeous processing and management of customs requirements converts into substantial financial benefits for our clients.

Customs accreditation services

Are you a Customs accredited importer or exporter?
Our group has actively embraced the Customs Accreditation Scheme and has been a forerunner in driving the accreditation of importers and exporters.
This Accreditation Scheme moves Customs from "administration" to "risk management" and places the onus of correct declaration clearly in the hands of the Customs agent and importer/exporter. The Scheme strives to differentiate those that can be "trusted" from "non-trusted" and it is vital that both agents and importers/exporters obtain and maintain accreditation status.
Santova Logistics is highly ranked in this regard and we actively encourage and assist all our clients to obtain their accreditation status which together we will ensure is maintained at high standards. Amongst the many benefits of this scheme is the commitment from SARS Customs to less human intervention in the clearance process and reduced stops, which leads inevitably to serious financial savings and improved logistics efficiencies.

Customs consultancy

In our drive to offer a market leading, specialised and highly advanced Customs service, we have established our own Customs Consultancy Division, staffed by highly qualified and experienced personnel who have held senior positions within SARS Customs. We offer our clients advice and assistance on such matters as:

  • Customs and Excise legislation
  • Tariff determinations and rulings
  • Tariff audits and refunds
  • Deferment facilities
  • Bond and rebate store requirements and management
  • DTI applications
  • Accreditation applications and audits
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